1. Service Overview
Foodiez Menu is a digital software service that provides QR-based food ordering and Point of Sale (POS) systems for restaurants. Our services are delivered electronically and do not involve physical product shipping.
2. Service Delivery Method
All Foodiez Menu services are delivered digitally through:
- Web-based dashboard access
- Mobile application downloads
- QR code generation and management tools
- Cloud-based data storage and analytics
- Electronic documentation and support materials
3. Service Activation Timeline
Trial Account
- 7-day free trial begins immediately upon registration
- Instant access to all features and functionality
- No credit card required for trial activation
Paid Subscription
- Service activation within 24 hours of payment confirmation
- Account setup and configuration assistance provided
- QR codes generated and delivered electronically
- Training materials and documentation provided immediately
4. Setup and Onboarding
Our team provides comprehensive setup assistance including:
- Account configuration and customization
- Menu upload and organization
- QR code generation for tables/locations
- Staff training and documentation
- Integration support with existing systems
5. Hardware Requirements
Foodiez Menu works with your existing hardware:
- Any internet-connected device (smartphone, tablet, computer)
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Stable internet connection
- Printer for KOT and invoice printing (optional)
6. Geographic Availability
Our services are currently available throughout India. We support:
- Multi-language interface (Hindi, English, and regional languages)
- Indian currency (INR) and local payment methods
- GST compliance and tax calculations
- Local business hour support
7. Service Availability
Foodiez Menu services are available 24/7 with:
- 99.9% uptime guarantee
- Cloud-based infrastructure for reliability
- Automatic data backup and recovery
- Real-time system monitoring
8. Customer Support
We provide comprehensive support through multiple channels:
- Phone support: +91 96560 15000
- WhatsApp support: +91 96560 15000
- Email support: yuvizinfo@gmail.com
- Live chat on our website
- Video tutorials and documentation
Support Hours
- Phone/WhatsApp: 9:00 AM - 9:00 PM (IST), 7 days a week
- Email: 24/7 response within 24 hours
- Emergency support: Available for critical issues
9. Service Updates and Maintenance
Regular service improvements include:
- Automatic software updates (no downtime)
- New feature releases included in subscription
- Scheduled maintenance (advance notification provided)
- Security updates and patches
10. Cancellation and Refunds
Service cancellation terms:
- Cancel anytime during trial period with no charges
- Paid subscriptions can be cancelled with 30-day notice
- Pro-rated refunds available in specific circumstances
- Data export available for 90 days after cancellation
11. Data Migration
For restaurants switching from other systems:
- Free data migration assistance
- Menu import from various formats
- Customer data transfer (where permitted)
- Historical sales data import support
12. Contact Information
For questions about service delivery or setup:
- Phone: +91 96560 15000
- WhatsApp: +91 96560 15000
- Email: yuvizinfo@gmail.com
- Support portal: Available 24/7 in your account dashboard